"The good news is, nearly all Web CMS vendors are 'socializing' the experience around enterprise websites and intranets by adding various engagement features such as blogs, tag clouds, forums, and more to their products," said CMS Watch founder, Tony Byrne.

"Where they tend to come up short is when you want to extend into broader forms of Social Networking and Collaboration." For that, you'll likely need additional technologies purpose-built for those services,argued Byrne.

• Profiles and Collaboration are emerging as key Social Software services at a time when most Web CMS products focus on information-oriented Publishing and Discussion facilities.


• Web CMS vendors can relatively easily replicate blog functionality, but many customers still prefer the simplicity of standalone blog tools and services, and not all Web CMS vendors can deal effectively with comment/trackback spam on public-facing blogs.


• Similarly, most Web CMS tools possess sufficient editorial and versioning facilities to enable wiki services. Yet, standalone wiki tools typically perform better at creating new pages, re-organizing and refactoring discussions, and outputting compound wiki entries into printable documents.